friends

Content in friends

Pugs on Broadway!

Phew! The week on the east coast was wild! I got home on Saturday after several delays and over twelve hours later. This mummy pug was knackered. After about 48 hours of sleep, here I am back with you! After meeting the Punctual Pug team in Charlotte, the latter half of the trip was in…

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All Good in the Hood

It is so hot and so humid and so smoky…Oregon is on fire just like Utah. Too hot for pugs around here…and also for me! However, truth is, Oregon is always good for me. We’re in Hood River for the ORA Conference which we are very happy to be able to sponsor! The pugs have…

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Ida-Go!

Busy this week! Demos in Washington, New York, Alaska, and a conference in Idaho! I’m in Coeur D’Alene which is in northern Idaho not far from the Canadian border. IACP is a cool group that is going through quite a time with budgets, rules–all the things so many states are going through–and still mantaining their…

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The Washington Way

Punctual Pug has the best and smartest friends and partners. During Aaron’s presentation yesterday, I learned some things. The national average percentage of people participating in integrated employment (as of 2023) is 22%. However, in Washington, it is 83%!! (And our other friends in Oregon are right behind them at number two in the nation…

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Dakota

The first part of the drive across South Dakota was as you’d expect: vast, endless horizons, miles and miles and miles of quiet. There is something special about it. Heidi was right. As soon as you cross the Missouri River, it begins to change with small hills and scrubby pine trees, and eventually The Badlands…

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Home on the Range

Their Longfellow Center is a renovated elementary school! The pugs are loose in South Dakota on both sides of the state, covering all the time zones! I spent Monday in Sioux Falls where Heidi showed me the extraordinary work that DakotAbilities is doing to support very medically complex people both during the day and at…

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Pugging Along

The pugs are busy! We reconvened our 90-Day meeting with users and the first one was great! Old pug users offered advice to the new pug users and made some nice mentoring connections. I’m still spouting all kinds of stuff from that meeting and others. (Training events…? Hmmmm….) Punctual Pug XL is being built. Design…

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Grumbles in the North

The Arctic Grumble is growing (along with some others!). We’ve taken a slow, steady, organic path to growth so we could focus on development and infrastructure. But we are always happy to have more Alaskans in our lives! And Cindy and Vic’s is a great addition (they are super fun!). Please find me if you…

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Alaskaaahhh

That’s a wrap. Kim and I spent yesterday in Wasilla and Anchorage spreading the word about AADD and the benefits of membership, including getting deals with cool business partners like Punctual Pug. It was filled with interesting conversations and questions (a transportation schedule?…hmmmmm) and also a lot of coffee (the best espresso), bread and cookies.…

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We’re Getting Testy!

Yesterday, we had two meetings with our pug partners and both went so well! We had the second meeting looking at Punctual Pug XL designs (timekeeping, punching, etc.) to gather ideas and input so when this thing hits the ground, it will be just so great. Our designer swung for the fences and sent it…

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It’s ABOUT Time!

We had the first meeting for Punctual Pug XL with six providers, our developers, and me. We got some really constructive feedback but it was evident from the designs, that our first run at timekeeping got a lot right. And that was encouraging! Now we’re chewing on the feedback and adding some more designs… We’ve…

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Happy Christmas Eve

2025 has been a very difficult year for a lot of people providing services in the Punctual Pug ecosphere. Deficits, rate reductions, new rules, managed care, staff shortages, are but a few things we have seen happen this year. It saddens me to see, after thirty years in this field, that so little has changed…

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Happy Holidays!

Our friends at REACH in Juneau truly know how to deck the halls. The pugs were thrilled. I’ve been writing holiday cards to our friends all over the place this morning and the list has grown since last year, for sure. My hand is tired! We have new friends in South Carolina and Washington. We…

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Joy to the World

I’ve spent this week so far with IACP at their meeting in Idaho Falls where Punctual Pug was one of the sponsors. Journeys gave them the space for the conference and my new friend, Joy, got me all the things upon my early arrival, including the secret refrigerator where the cold water bottles lived. She…

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Pugs, Barbecue, and Potatoes

It’s been a wild week over here! We have two new grumbles in the works and the pugs have landed in South Carolina with our first east coasted customers! They are really excited to be part of the grumble and the pugs are thrilled to have them (and their barbecue!). I’m heading to Idaho…

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Utahhhhh

Punctual Pug was one of the sponsors of the UACS conference in Midway, UT, this past week. Ana was womanning the table while I was fighting my way home from Anchorage! It was fun to see people when I arrived on Friday; old friends and new ones. It will be fun to see UACS continue…

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The Arctic Grumble

Every time I come to Alaska (and there have been a lot of times), I love it more. And each time I show up to the AADD conference, I leave with all kinds of ideas. Especially this time…self-directed services was a giant discussion and it led to a lot of input about how Punctual Pug…

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Amelia

I wrote about the CPAO conference but didn’t mention my new friend, Amelia. I did a Punctual Pug demonstration and some current users showed up to ask questions and also let me know about a couple changes we made that JUST.DID.NOT.WORK in 2.0. Amelia clearly pointed out the issues and we were able to sort…

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Back in Oregon

The pugs and I are kind of camping in Turner, Oregon, at this cool retreat that CPAO has gotten for its fall conference. It’s going to be a busy one! Punctual Pug is sponsoring and I’ll be singing the songs of the pugs and talking all things nerdy today. I’ll certainly be talking about our…